OxiBet Responsible Gaming

Our Commitment to Safer Play

At Oxi Bet, we are licensed by the Anjouan, Union of Comoros gaming authority under licence No. ALSI-202411070-FI2, and as part of our regulatory obligations, we are required to promote responsible gaming practices across our platform. We at OxiBet go beyond the minimum requirements, offering a genuinely player-first approach to safer gambling.

Our Oxi Bet team works continuously to ensure that our games, bonuses and promotions are presented transparently, with clear wagering requirements, honest terms and no hidden traps. We want every visit to our site to be a positive one, and we never want gambling with us to cause financial or emotional harm to you or your loved ones. For details on our current offers, see our OxiBet bonus page.

Tools to Help You Stay in Control

We at Oxi Bet Casino provide several practical tools that allow you to manage your gambling activity. You can access these options through your account settings, or by contacting our support team directly. Our Oxi Bet responsible gaming toolkit includes:

• Deposit limits - set daily, weekly or monthly caps on how much you can add to your balance
• Loss limits - restrict the amount you are willing to lose over a set period
• Wager limits - control how much you can stake across your sessions
• Session reminders - receive notifications about how long you have been playing
• Time-out - take a short break from your account, ranging from 24 hours to several weeks
• Self-exclusion - close your account for an extended period or permanently

Here at OxiBet, we encourage you to use these features proactively, rather than waiting until gambling starts to feel like a burden. Setting a deposit limit before you start playing is one of the simplest ways to keep your experience with our casino enjoyable and sustainable.

Self-Exclusion at OxiBet

If you feel that you need a longer break from gambling, our Oxi Bet self-exclusion process is straightforward. You simply need to send an email from your registered address requesting self-exclusion, and we will act on your request within 24 hours. Once self-exclusion is in place, we will not permit you to log in, deposit or receive marketing communications from us for the duration of the exclusion period.

We at OxiBet take these requests seriously, and we do not reverse self-exclusion decisions on request alone during the agreed period. This policy exists to protect you, and our Oxi Bet support team is always available if you want to discuss your options before making a final decision.

Recognising the Signs of Problem Gambling

Our OxiBet team wants you to be aware of the warning signs that gambling may be becoming a problem. While everyone's situation is different, there are some common indicators worth watching for:

• Spending more money or time gambling than you originally intended
• Chasing losses by increasing your bets or deposits
• Borrowing money or selling possessions to fund gambling
• Neglecting work, relationships or responsibilities because of gambling
• Feeling anxious, irritable or guilty about your gambling habits
• Hiding your gambling activity from family or friends
• Using gambling as an escape from stress, boredom or other problems

If any of these sound familiar, we at Oxi Bet strongly encourage you to reach out to our support team or to one of the independent organisations listed below. Recognising a potential issue early makes it much easier to address.

Age Verification and Account Protection

At OxiBet, we only allow registration and play from individuals who are of legal gambling age in their jurisdiction. Our Oxi Bet verification process, part of our standard KYC procedures, is designed to confirm the identity and age of every player before any withdrawal is processed. This may occasionally include a verification phone call, as outlined in our account policies.

We also ask that you never share your account credentials with anyone else, including family members. Keeping your Oxi Bet account private helps ensure that any limits or exclusions you set remain effective and that your gambling activity is accurately tracked. You can manage your credentials securely via the OxiBet login page.

A Note on VPN Use and Responsible Access

Our OxiBet platform is intended for players in permitted markets, and we ask that you do not use a VPN, proxy or any similar service to mask your real location. This policy exists not only for regulatory compliance but also to ensure that the responsible gaming tools we offer, including self-exclusion, remain fully effective and cannot be circumvented.

External Support Organisations

While we at Oxi Bet provide in-house tools to help you manage your play, we also recommend speaking to independent, specialist organisations if you feel you need additional support. These organisations offer free, confidential advice and are not affiliated with our casino, which can make them a helpful resource if you want an outside perspective.

We encourage you to contact any of these organisations if you believe your gambling, or that of someone close to you, is becoming difficult to manage. Our OxiBet support team can also point you toward local resources available in Canada, our primary market.

Advice for Parents and Guardians

We at Oxi Bet ask parents and guardians to help us keep gambling away from minors. We recommend the following steps for anyone who shares a device with a young person:

• Use parental control software on shared computers, tablets and phones
• Keep your Oxi Bet login details private and never save passwords on shared devices
• Talk openly with younger family members about the risks associated with gambling
• Monitor account activity if you suspect a minor has accessed your account

Our OxiBet platform takes age restrictions seriously, and any account found to belong to a minor will be closed immediately, with any applicable funds handled in line with our terms and local regulations.